Questions
Is There An Age Requirement?
Yes, clients must be at least 18 years old to participate in our programs. Our services are tailored to adults seeking drug and alcohol detox and recovery support.
Should I Bring My Current Medication(s)?
Yes, please bring any medications you are currently prescribed. Our medical team will review your medications during admission to ensure your detox plan is safe and effective.
Can I Use My Phone?
Yes, we allow phone use, but it may be limited to certain times to ensure you can focus on your recovery. Our staff will explain any guidelines during your stay.
Do You Allow Support or Service Animal Support?
Yes, service animals are welcome in accordance with applicable laws. If you have a support animal, please contact us in advance to discuss your needs.
What If I Don’t Have A Ride?
We can assist you with transportation arrangements. Contact our admissions team, and we’ll work to ensure you can safely reach our facility.
What Happens During Admissions?
During admissions, our team will guide you through the process, which includes completing paperwork, a health assessment, and a discussion about your goals for recovery. We strive to make the process as smooth and stress-free as possible.
Is My Family Allowed To Accompany Me?
Yes, family members are welcome to accompany you during the admissions process. We believe in involving loved ones in the recovery journey whenever possible.
Will You Protect My Privacy?
Absolutely. We are committed to maintaining your confidentiality in compliance with all privacy regulations, including HIPAA. Your personal information and treatment details are secure with us.
What Kind Of Medication Will I Receive?
Our medical team may provide medications to ease withdrawal symptoms and support your detox process. These will be tailored to your specific needs and supervised by our professionals.
What Insurance Do You Work With?
We accept most major insurance providers. Contact us to verify your coverage and discuss your options.
Can I Be Admitted Without Insurance?
Yes, we offer self-pay options for individuals without insurance. Our team can work with you to develop a payment plan that fits your situation.
What Kind Of Aftercare Is Provided?
Aftercare is an essential part of recovery. We offer resources like counseling, outpatient programs, and referrals to long-term support networks to help you maintain your progress after detox.
